Privacy Policy
Last updated: February 23, 2026
1. Introduction
ARTIN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
2. Information We Collect
Account Information
- Name (when you sign in with Apple or Google)
- Email address
- User ID (automatically generated)
Measurement Data
- Foot measurements (length and width)
- Photos of foot outlines (processed locally, not stored on our servers)
- Shoe size calculations
Design Preferences
- Custom insole designs you create
- Color and pattern preferences
3. How We Use Your Information
We use your information to:
- Provide and improve our foot measurement services
- Save your measurement history for future reference
- Process and fulfill custom insole orders
- Send order confirmations and updates
- Provide customer support
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. Photos taken for measurements are processed on your device and are not uploaded to our servers unless you explicitly save a design.
5. Cookies & Marketing Technologies
We use cookies and similar technologies to improve your experience. You can manage your cookie preferences at any time through the cookie consent banner.
Necessary Cookies
Required for the website to function (e.g. session management, cart persistence). These cannot be disabled.
Analytics Cookies
We use Google Analytics 4 to understand how visitors interact with our website. This helps us improve our services. Analytics cookies are only set when you give consent.
Marketing Cookies
With your consent, we use the TikTok Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads. When marketing cookies are enabled, the following data may be collected:
- Page views and browsing behavior on our website
- Product views, cart additions, and purchase events
- TikTok click identifier (ttclid) for ad attribution, stored locally for 30 days
- Device and browser information for analytics
You can revoke marketing consent at any time through the cookie settings, which will immediately stop all marketing tracking. For more information about TikTok's data practices, visit TikTok's Privacy Policy.
6. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Stripe) to complete transactions
- Email service providers to send order confirmations
- Authentication providers (Apple, Google) for sign-in
- Advertising platforms (TikTok) for campaign measurement, only with your consent
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data
- Withdraw consent at any time
To exercise these rights, contact us at [email protected] or use the data deletion option in the app settings.
8. Children's Privacy
Our app may be used by children under parental supervision for foot measurements. We do not knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: https://art-in.ai